Shipping Policy

Fast, Reliable Delivery Across the United States

At JDM West Coast, we understand that timely delivery is essential when replacing an engine, transmission, or automotive component. Every order is carefully inspected, securely packaged, and shipped using trusted freight and parcel carriers to ensure it arrives safely and in excellent condition.

This Shipping & Delivery Policy explains our processing times, shipping methods, estimated delivery timeframes, and what you can expect once your order has been placed.

Order Processing

Every order undergoes a quality inspection before leaving our facility.

During processing, our team will:

  • Verify your order details.
  • Inspect the product for quality and condition.
  • Perform compression and quality testing where applicable.
  • Prepare the item for secure packaging.
  • Schedule shipment with the appropriate carrier.

Standard Processing Time: 1–3 Business Days

Processing times may vary during holidays, severe weather conditions, or periods of exceptionally high order volume.

Estimated Delivery Time

Once your order has been processed and collected by the shipping carrier, delivery to most locations within the continental United States typically takes:

Standard Transit Time: 5–7 Business Days

Most customers receive their orders within 6–10 business days from the date of purchase.

Oversized freight shipments, including engines and transmissions, may require additional scheduling. If applicable, our logistics team will contact you to coordinate delivery.

Shipping Methods

Shipping methods are selected based on the size, weight, and type of product ordered.

Product Category Shipping Method
JDM & USDM Engines Palletized LTL Freight
Automatic & Manual Transmissions Palletized LTL Freight
Engine & Transmission Packages Palletized LTL Freight

The appropriate shipping method is determined automatically based on the item purchased.

Order Tracking

Once your shipment leaves our warehouse, you will receive a shipping confirmation containing your tracking information.

Tracking details allow you to monitor your shipment from dispatch until final delivery.

If you do not receive your tracking information within the expected processing period, please contact our customer support team for assistance.

Packaging & Protection

Protecting your purchase during transportation is one of our highest priorities.

Engines & Transmissions

Every engine and transmission is:

  • Carefully inspected before shipment.
  • Drained of fluids where required.
  • Properly sealed to prevent leakage.
  • Secured to heavy-duty pallets.
  • Wrapped and protected for freight transport.

Product Inspection & Quality Control

Every eligible used engine and transmission is inspected before shipment.

Where applicable, products are evaluated for:

  • Compression results
  • Mechanical condition
  • Cosmetic condition
  • Overall functionality

Condition grading is disclosed on the applicable product listing prior to purchase.

Freight Deliveries

Certain oversized products require Less-Than-Truckload (LTL) freight service.

These products may include:

  • Engines
  • Transmissions
  • Engine and transmission packages

Freight deliveries may require:

  • An appointment before delivery.
  • An adult signature upon delivery.
  • Liftgate service for residential locations where available.

Customers should ensure someone is available to receive and inspect freight shipments upon arrival.

Residential & Commercial Delivery

JDM West Coast ships to both residential and commercial addresses throughout the United States.

Commercial delivery locations may provide faster unloading for larger freight shipments.

If your delivery location has special access requirements, please notify us before shipment.

Shipping Damage

Although every shipment is carefully packaged, damage during transportation can occasionally occur.

If your shipment arrives with visible damage:

  1. Inspect the shipment before accepting delivery.
  2. Note any visible damage on the carrier’s delivery receipt whenever possible.
  3. Take clear photographs of the packaging and damaged item.
  4. Notify JDM West Coast within 48 hours of delivery.

Prompt reporting allows us to work with the shipping carrier to resolve the issue as quickly as possible.

Delivery Delays

Estimated delivery dates are provided as a guideline and are not guaranteed.

Delivery delays may occur due to:

  • Weather conditions
  • Carrier scheduling
  • Traffic disruptions
  • Mechanical breakdowns
  • Natural disasters
  • Holidays
  • Other events beyond our reasonable control

JDM West Coast is not responsible for delays caused by third-party shipping carriers after an order has been dispatched.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout.

JDM West Coast is not responsible for delays, additional shipping charges, or unsuccessful deliveries resulting from incorrect or incomplete addresses supplied by the customer.

Shipping Restrictions

Some oversized products may have shipping limitations depending on destination, accessibility, or carrier availability.

If any shipping restriction applies to your order, our customer support team will contact you before shipment to discuss available delivery options.

Shipping Frequently Asked Questions

How long does order processing take? Most orders are inspected, prepared, and shipped within 1–3 business days after payment has been confirmed.

How long does delivery take? Most deliveries within the continental United States arrive within 5–7 business days after shipment.

Are engines and transmissions shipped on pallets? Yes. Engines and transmissions are securely palletized and shipped using LTL freight carriers to help protect them during transportation.

Will I receive tracking information? Yes. Tracking information is sent once your shipment leaves our warehouse.

What should I do if my shipment arrives damaged? Please notify JDM West Coast within 48 hours of delivery and provide photographs of the damage so we can begin the freight claims process.

Do you ship to residential addresses? Yes. We ship to both residential and commercial addresses throughout the United States. Larger freight deliveries may require a signature or liftgate service.

Contact Information

If you have questions about shipping, freight services, delivery scheduling, or your order status, our customer support team is available to assist you.

Phone: +1 (346) 280-6751 Email: sales@jdmwesttcoast.com